For hotels, resorts & trips
Room prices and bookings, answered in seconds in every chat.
Reply24’s AI checks availability, quotes rooms by dates, season and meal plan, sells your trips and collects booking requests your team confirms — on WhatsApp, Instagram and Messenger, in Arabic and English.
- WhatsApp Business API
- Arabic & English
- Seasons & meal plans
- Staff confirm every booking
Example conversation — Your Resort
- Customer: Price for a double room 12–15 Nov, 2 adults and a child?
- Reply24 AI: Double sea view, 3 nights, half board:
2 adults + 1 child — 9,600 EGP total.
Would you like me to reserve it? [Reserve · Other meal plans] - Customer: Reserve please. Do you have snorkeling trips too?
- Reply24 AI: Your request is sent ✅ our team will confirm shortly.
Snorkeling trips leave every Mon/Thu with hotel pickup.
Guests ask for prices. Then they book elsewhere.
- Slow replies lose bookings — Guests message several hotels at once and book with whoever answers first.
- Complex pricing by hand — Seasons, weekends, meal plans and children — every quote is a calculation.
- Booking requests lost in chats — Dates and guest details scattered across WhatsApp, calls and Instagram.
- Trips and extras not sold — Guests never hear about your trips and add-ons.
A reservations desk that never sleeps.
Reply24 has a hospitality module that knows your rooms, seasons, meal plans and trips.
- Accurate room quotes — Prices by date, weekend, season, meal plan, extra adults and children — calculated automatically.
- Availability checks — The AI checks which room types are free for the requested dates before quoting.
- Booking requests — Stays are held as pending requests with guest details until your team confirms.
- Trips & excursions — Sell trips with departure days, child prices and pickup points in the same chat.
- Guided menus without AI — Ready hotel and trips menus that guide guests with buttons when you want zero AI cost.
- One inbox for the team — WhatsApp, Instagram, Messenger and calls in one place, with handoff to staff anytime.
From “how much?” to a confirmed stay.
- Asks — Dates, guests and room type, in any channel.
- Gets a quote — Exact price for the season and meal plan.
- Requests a booking — Guest details collected and saved as a request.
- Gets confirmed — Your team confirms, and the guest is notified in chat.
Who it’s for
- Hotels & resorts — Rooms, seasons and meal plans quoted correctly every time.
- Tour operators — Day trips and excursions with departure days and pickups.
- Camps & guesthouses — A full reservations desk on WhatsApp, without extra staff.
Frequently asked questions
Does it confirm bookings automatically?
No — chat bookings are saved as pending requests and your team confirms them, so you stay in control of availability.
Can it handle seasonal prices and meal plans?
Yes. Weekend prices, seasons (percentage or fixed), meal plans and child prices are all supported.
Do guests pay online?
Guests pay at the hotel or on the trip today. Online payment is coming soon.
Can staff take over a chat?
Anytime. You choose which situations go straight to a person.
Does it speak Arabic?
Yes — Arabic and English, and it replies in the language the guest writes in.
Answer every guest before they book elsewhere.
Start a free trial and add your rooms and prices, or book a live demo with our team.