For smart home & automation companies
Every smart-home inquiry answered, qualified and routed in seconds.
Reply24’s AI explains your packages and prices, finds out what the customer needs — a room, a full villa, a budget — tags VIP and full-automation projects and hands them to the right salesperson, on WhatsApp, Instagram and Messenger.
- Meta lead ads
- WhatsApp Business API
- Arabic & English
- Sales team routing
Example conversation — Your Company
- Customer: How much to automate lighting and curtains in my villa?
- Reply24 AI: Our packages start from:
Lighting control — 4,500 SAR
Smart curtains — 6,000 SAR
Full villa automation — from 35,000 SAR [Lighting + curtains · Full villa] - Customer: Full villa, 4 floors in Riyadh
- Reply24 AI: Great project! 🏡 I’ve passed your details to our senior consultant, who will contact you today to arrange a site visit.
Big projects hide among small questions.
- Slow replies to ad leads — Leads you paid for wait hours while the team is on site.
- Every inquiry looks the same — A single smart bulb and a full villa get the same treatment.
- Packages explained again and again — Sales spends the day repeating prices and what each package includes.
- Leads lost between salespeople — No shared history, no follow-up, no visibility for managers.
Your sales team’s first line — on every channel.
Reply24 knows your packages and prices and qualifies every lead before it reaches sales.
- Packages & prices answered — The AI explains each package and its price from your own catalog.
- Lead qualification — Property type, scope and budget captured on the lead in a natural chat.
- VIP & full-automation tags — Big projects are tagged automatically so they get priority.
- Automatic routing — Leads go to the right salesperson or team by page, number, city or tag.
- Follow-ups & pipeline — A leads board with stages and reminders so no project goes quiet.
- Comments to conversations — AI answers comments on your posts and ads and moves the lead into a private chat.
From an ad click to a site visit.
- Asks — From your ad, a comment or a direct message.
- Learns — Packages, what’s included and starting prices.
- Gets qualified — Scope and budget captured; big projects tagged.
- Meets sales — Routed to the right salesperson to plan the visit.
Who it’s for
- Smart home installers — Lighting, curtains, security and full automation packages.
- Home-automation integrators — Large villa and compound projects with sales teams.
- Smart device retailers — Product questions and orders on WhatsApp.
Frequently asked questions
Does it quote exact project prices?
It quotes the package prices you add. Custom projects are qualified and handed to your sales team for a site visit.
How does it spot big projects?
Auto tags such as “Full automation” and “VIP” are applied from what the customer says, so you can route and prioritise them.
Does it work with my Facebook & Instagram lead ads?
Yes. Leads from Meta lead forms and click-to-message ads land in Reply24 with their campaign and get an instant reply.
Can a salesperson take over the chat?
Anytime. You choose which situations hand off to a person automatically.
Does it speak Arabic?
Yes — Arabic and English, and it replies in the language the customer writes in.
Give every big project the fast reply it deserves.
Start a free trial and add your packages, or book a live demo with our team.